Mike Dunn's bucket o' web
Mike Dunn is a UX Designer and Game Journalist living in Austin, TX. You can find out more about him here or at the following locations below:
Tomer Sharon of Google Search outlines a simple yet effective approach to writing a UX research plan that stakeholders can get behind. Looking forward to seeing him speak at Austin UPA next week.
Some great insight into what has become very relevant in both my last gig and my current one: Building Twitter Bootstrap. The line that says it all for me- “Ultimately this boiled down to one core concept: pairing designers with developers.”
“In the world of customer experience, maturity is about the extent to which an organization routinely performs the practices required to design, implement, and manage customer experience in a disciplined way.”- Six disciplines for reaching customer experience maturity