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A simple approach to a UX research plan

Tomer Sharon of Google Search outlines a simple yet effective approach to writing a UX research plan that stakeholders can get behind. Looking forward to seeing him speak at Austin UPA next week.

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Building Twitter Bootstrap

Some great insight into what has become very relevant in both my last gig and my current one: Building Twitter Bootstrap. The line that says it all for me- “Ultimately this boiled down to one core concept: pairing designers with developers.”

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Six disciplines for reaching customer experience maturity

“In the world of customer experience, maturity is about the extent to which an organization routinely performs the practices required to design, implement, and manage customer experience in a disciplined way.”- Six disciplines for reaching customer experience maturity

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Customer experience map

One of my absolute favorite posts of 2011: The anatomy of an experience map. Once again the folks at Adaptive Path inspire me to new heights.

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Framing the issue with ‘Complexity’

“Who does need complexity other than those who profit from mediating its ill effects on consumers? ” Curated hypocrisy: How Google camouflages its attacks on Apple

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Empathic Civilization

This strikes me as the REAL reason why social media is booming right now and possibly isn’t a fad as some might think: Empathic Civilization, a very enlightening and entertaining animated whiteboard drawing of Jeremy Rifkin’s talk at RSA.

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UX Maturity Model

Take a look at this UX Maturity Model; Where do you think your city is on the scale? Maybe I’m just down on Houston, but I’m inclined to think that we’re somewhere between tier 1 (“Unrecognized”) and tier 2 (“Interested”).

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Emotional Interface Design: The Gateway to Passionate Users

Remapping Maslow’s Hierarchy of needs to the needs of users- Awesome!! Emotional Interface Design: The Gateway to Passionate Users

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Non-Apple’s Mistake

I love this: ” I should also note that no one else makes a laptop whose metallic chassis enables it to pass the “Creak Test” – hold a device by two opposite corners and flex gently. Do you hear a noise of any kind? If so, you are holding a mechanically-unsound piece of garbage.” from the ‘edits’ section of Non-Apple’s Mistake

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Screw the Web!

Definitely an interesting take on apps vs. web by Faruk Ateş- Screw the web!

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Fireworks alternatives on trial

Almost completely fed up with the current tyranny of bloatware (sniff, Fireworks). It looks like there is hope on the horizon.

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Making the perfect pitch

Making the perfect pitch: Very straightforward and excellent advice. Maybe someday I’ll ride my unicorn into my office in the clouds and this’ll be the way things are.

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Explaining UX Research to Clients

Definitely a resource I’ll be using: Explaining UX Research to Clients. Thanks again, ALA.

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SimpleModal JQuery plugin

I’ve seen a lot of modal window implementations, but the OSX-style dialog implementation of Eric Martin’s SimpleModal has to be one of my favorites yet.

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5.25″ Floppy Disk Sketchbook

Ahhh, this brings me back- 5.25″ Floppy Disk Sketchbook available from Konigi, complete with a disk label, floppy sleeve pocket and write protect sticker for when it’s ‘full.’

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Rock Band now available for iPhone

Surprised I hadn’t heard of this yet: Rock Band is now available for the iPhone. Not sure if I’ll spring for this iteration but I’d love to see some reviews.

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Tauntaun Sleeping Bag Available Soon

ThinkGeek outdid themselves with last year’s batch of April Fool’s products with the Tauntaun sleeping bag. Just got word that they will be available for purchase soon!

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JQuery Webform Wizard

Create a step-by-step webform wizard with JQuery. Looks like a nice elegant solution to paring down the apparent size of forms. I need to try this one soon.